Software Support Specialist
skills unlimited staffingLittle Rock, AR
Software Support Specialist
skills unlimited staffingLittle Rock, ARMid L4
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services
APPLY NOW (opens in a new tab)Job Description:
A provider of document hardware and software solutions seeking Software Support Specialist. This candidate will possess strong communication skills, a proactive approach to problem-solving, and a solid understanding of operating systems, computer networking, and enterprise support tools. The specialist will be the first point of contact for customers regarding document management software.
Duties:
- Deliver prompt and effective technical support to software users.
- Support desktop hardware maintenance, including installation, configuration, upgrades, and repairs.
- Proficient with databases (MS SQL, MySQL) and Microsoft web servers.
- Backup to in-field IT setup; installing systems and hands on maintenance. Qualifications and Skills
- Bachelors in Computer Science, or equivalent experience
- Minimum of 2+ years of experience providing technical support for complex software systems. Knowledge of MS Windows client and server operating systems. Good knowledge of Windows print server management. T-SQL knowledge would be a plus.
- Demonstrated ability in technical troubleshooting support for software applications or hardware problems.
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Level
Mid L4
Location
Little Rock, AR
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
yesterday