About the Company:
Join a $10B+ global technology leader in critical digital infrastructure, supporting the systems that power data centers, telecommunications, industrial facilities, and other essential operations worldwide. With a global presence across nearly 70 countries, the organization is at the forefront of delivering innovative infrastructure solutions that keep the connected world running. This is an opportunity to work with a highly respected, global organization where innovation, operational excellence, continuous improvement, and customer focus are central to the culture.
Role Summary:
Provide field service, maintenance, troubleshooting, and break-fix support for small to medium UPS, PDU, and battery systems in customer locations.
Key Responsibilities:
Perform scheduled maintenance, troubleshooting, repairs, and service tasks on UPS/PDU/battery equipment.
Provide onsite and phone support to customers.
Use electrical/electronic test equipment and follow technical manuals and procedures.
Complete service reports, timecards, expense reports, inventory counts, and other documentation.
Maintain company vehicle, tools, PPE, and equipment.
Ensure safety procedures and Vertiv policies are followed.
Work independently or under supervision depending on training and experience.
Maintain strong customer communication and aim for first-time equipment fixes.
Travel to customer sites and work flexible schedules, including weekends/evenings when required.
Requirements:
High school or vocational/technical diploma.0–2 years relevant industry experience or 2–4 years military technical experience.
Basic electrical/electronics knowledge and familiarity with test equipment.
Ability to troubleshoot and perform basic repairs.
Good communication, documentation, and computer skills.
Valid driver's license and willingness to travel.
Ability to lift 50 lbs consistently and up to 75 lbs occasionally.
Ideal backgrounds: Electrical Technician, Electronics Technician, UPS Technician, Power Systems Technician, Industrial Maintenance Technician, Data Center Technician, or military electrical/electronics experience.
