Enterprise Implementation Consultant - Public Sector
samsaraPhoenix, AZ
Enterprise Implementation Consultant - Public Sector
Computer Systems Design ServicesAdministrative Management and General Management Consulting ServicesSoftware Publishers
Overview:
In this role you will guide Enterprise Public Sector customers through deployment and adoption of Samsara’s IoT platform, focusing on safety, efficiency, and sustainability of operations. You’ll own the customer relationship and drive time-to-value across state, city, and local government and education accounts. You will collaborate with Sales, Support, Sales Engineering and Product to deliver a seamless, cross-functional experience. This position offers autonomy, growth, and the chance to shape how public sector customers transform their operations at scale. Compensation / Benefits base salary with bonus/variable pay equity eligibility flexible remote work model professional development stipend comprehensive health and parental leave opportunities for career growth
Responsibilities:
Own deployment and onboarding for large-scale customers to achieve quick value Create rollout plans and roadmaps to increase product usage Monitor implementation progress, adoption, and health of accounts Lead training sessions and demonstrate Samsara to executives and everyday users Manage multiple customer engagements in parallel with cross-functional alignment Mentor and guide junior team members in Customer Success and Support Advocate for Samsara’s cultural principles across global offices Translate complex platform capabilities into clear customer benefits
Key requirements:
3+ years in senior Customer Success, account management, or strategic consulting; enterprise SaaS experience preferred Experience supporting or working with technical products Strong problem-solving and strategic thinking Proven ability to build trust and communicate with executives and day-to-day users Bachelor’s degree from a 4-year institution High emotional intelligence and excellent priority management Willingness to travel up to 10% for customer sites Diplomacy, tact, and poise under pressure customer-centric mindset strong communication and relationship-building cross-functional collaboration experience with enterprise SaaS ability to understand and explain technical product capabilities training and onboarding delivery to diverse user groups
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Level
Lead L6
Location
Phoenix, AZ
Occupation
Computer Systems Analysts
Industry
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Posted
today