Housing Services Specialist II

The position: Interviews program applicants and/or participants to determine eligibility. Conducts comprehensive housing orientation sessions to counsel and provide advice to clients on federal regulations and other legal issues. Coordinates moves within local jurisdiction and portability requests. Initiates and participates in formal and informal hearings, affirmatively furthering fair housing opportunities for clients which includes, but is not limited to, the reasonable accommodation requests. Provides customer service support and assistance to families, landlords, and other public and private agencies in the resolution of housing-related issues. Makes appropriate referrals and answers general questions related to housing programs and affordable housing opportunities. Collaborates to improve or strengthen networks within the county. Promotes family self-sufficiency and stability. Performs data entry, runs reports, ensures accuracy of data, and makes necessary corrections in the database before submitting to HUD.Manages timelines and accuracy of caseload for audit purposes, and issues notifications according to state and local laws. Fairfax County Government offers a thriving career and workplace culture. Watch these videos to learn more: Working for Fairfax County Government Benefits offered by Fairfax County Government Fairfax County Government is committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes.

Employment StandardsMINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following: Graduation from an accredited four-year college or university with a bachelor's degree in sociology, psychology, public or business administration, counseling or a related field, plus two years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management.

NECESSARY SPECIAL REQUIREMENTS: The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS: Experience in the health and human services field and/or the delivery of services and implementation of housing programs for residents of low and moderate-income housing developments, including RAD PBV, PBV, HCV, and/or Low-Income Housing Tax Credits. Bachelor's degree is preferred. Experienced in customer service and working directly with stakeholders. Experience interpreting and administering complex regulations and performing mathematical computations. Proven record of achieving excellence in providing services to low- and moderate-income families. Strong customer service skills. Excellent oral and written communication skills. Ability to adhere to strict standards of confidentiality and ethical conduct.

PHYSICAL REQUIREMENTS: Ability to read information on a computer monitor; effectively communicate; operate keyboard-driven equipment and computer. Work is generally sedentary in nature; however, incumbent is required to frequently move about to perform office work such as accessing files, attending meetings, making presentations, operating general office equipment, and performing other essential job duties; may be required to move items up to approximately 15 pounds in weight. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE: Panel interview and may include a practical exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

Benefits: Merit Positions Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees' Child Care Center
• Continuous Learning Opportunities
• Please click here (Download PDF reader) for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student AidFor additional details please visit the County's benefits webpage.

Non-Merit Positions: Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. Medical/Vision/Dental Insurance Coverage