Retail Employee Relations Business Partner (AMR West) The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within Apple's Retail organization across our AMR West Region. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence's (COE's).
Responsibilities include:
Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines and practices. These decisions may have critical impact on the organization and involve a large degree of risk.
Evaluate and review employee related decisions in response to employee concerns. Conduct investigations regarding potential misconduct and policy violations.
Conduct workplace violence assessments and implement response plans as needed.
Develop, communicate and implement company-wide employee relations programs, policies, and procedures.
Conduct investigations with varied levels of complexity.
Conduct training for HR, ER and line management on employee relations topics.
Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.
Minimum qualifications include:- 7-12+ years HR experience in employee relations
- Deep expertise in conducting investigations and skilled at documentation related to investigations
- Knowledge of local, state and federal employment laws and regulations
- Experienced in balancing multiple priorities, stakeholders and work streams across markets
- Ability to travel 20-30%Preferred qualifications include:
- Demonstrated ability to work independently, including the ability to organize, plan, and prioritize
- Ability to build strong partnerships and work collaboratively with managers and HR colleagues Demonstrated command skills and an ability to influence others
- Exceptional communication skills including effective listening, writing and presentation
- Large corporation HR/ER experience
Pay and benefits include a base pay range between $126,600 and $190,200, comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, reimbursement for certain educational expenses, and eligibility for discretionary bonuses or commission payments as well as relocation.
