Towing Operator We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills.
Essential Duties and Responsibilities include:
Respond to calls dispatched to you in a safe, timely manner. Provide roadside assistance in a safe, professional manner that is free of accidents, injuries and damage.
Communicate with dispatch in a professional, informative manner as it relates to information necessary to document your status in servicing a call as well as accurate ETA's when requested.
Professionally and safely perform emergency road service duties as may be dispatched to you, such as, but not necessarily limited to:
- Perform lockout procedures for customers who have locked their keys in their car
- Perform damage free towing
- Perform accident towing and scene clean-upDaily inspects the truck for safety, organization and related equipment, tools, rigging inventory
- Complete and turn in pre-shift inspection prior to beginning duty each day
Immediately reports tools or equipment damaged or missing; Safe driving behavior is a must.
Trucks are kept clean inside and out; maintains the truck(s) fuel tanks half full at all times; Maintains truck fluid levels according to manufacturer standards and notes quantities added on the pre-shift inspection sheet.
Maintains the storage yard in a safe, clean and orderly manner. Ensures that all trash must be properly disposed of and not left in the truck or on the ground. Secures the storage yard when leaving.
All other duties as assigned by Supervisor
Requirements:- Candidate must reside near their assigned location in order to meet customer service time requirements
- Current and valid driver's license with a clean driving record
- This position requires the ability to bend, stoop, walk and stand for periods of time in all types of weather
- Willing to take a drug test and background check
- Confident and capable to drive in inclement weather
- Proficient in utilizing mobile and computer applications for completing administrative work
- Proficient in paper-based administrative work
- Experience preferred but not required - we will train the right candidates
Offers of employment are contingent upon the results of successfully passing a background screening including a criminal background check, a review of motor vehicle records, social security screening, and a drug and alcohol test as required by law or company policy.
