Experience the Ultimate CareerAt L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Join the fun and explore today! Celebrate our core values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.
The anticipated base pay range for this Sales Associate position is between $16.50 to $20.00 hourly or annually. The actual salary will be based on various factors such as a candidates experience, qualifications, skills and competencies, proficiency for the role.
Discover a team culture that values:
Balance your career with outdoor adventures.
Family ownership, rich history, and a commitment to sustainability.
Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.
Join our team and enjoy amazing benefits!
Enjoy the freedom to balance work with your personal life.
Earn a salary that reflects your skills and experience.
Take advantage of exciting benefits and save on products you love.
As a temporary, part-time Sales Guide, youll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. Youll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!
Key responsibilities include:
Engage customers: Approach and assist multiple customers, providing personal and genuine service interactions.
Drive sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
Build relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
Advocate for customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
Leverage technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
Promote initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Maintain standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
Health and safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
Physical demands:
Required to stand, walk during shift; talk or hear, both in person and by headset; occasionally ascend or descend ladders, stairs, ramps.
Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds.
Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).
Skills and qualifications:
Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and the ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think youd be great at this role, wed love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
