Director of Case Management

Key Responsibilities: Provide strategic and operational leadership for the Case Management department. Oversee daily operations, staffing, productivity, performance metrics, and quality initiatives. Lead care coordination, discharge planning, and patient transition processes to ensure timely, appropriate care. Partner with the CMO, CNO, Medical Director, and senior leadership to achieve clinical and operational goals. Evaluate departmental performance, identify opportunities for improvement, and implement sustainable solutions. Ensure compliance with hospital policies, regulatory requirements, and case management standards. Manage departmental staffing, onboarding, employee development, and performance expectations. Build strong interdisciplinary relationships to support patient outcomes and efficient resource utilization.

Required Qualifications: Minimum 2 years of recent acute care Case Management leadership experience, including experience within the past year – REQUIRED. Bachelor's degree – REQUIRED. Active Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW) credential. Demonstrated experience leading case management operations in an acute care hospital. Strong knowledge of discharge planning, care coordination, regulatory compliance, and performance improvement. Proven leadership, communication, team-building, and change management skills.

Preferred Qualifications: Master's degree in Nursing, Healthcare Administration, or Business Administration. Registered Nurse (RN) background preferred. Experience collaborating with hospital executive leadership and interdisciplinary teams. Hospital & Department Highlights 221 total beds: 199 acute care and 22 rehabilitation beds. Approximately 43,139 patients treated annually. Oversight of 13–15 employees, with an established Manager and Lead providing departmental support. Specialized services include cardiovascular care, open-heart surgery, interventional cardiology, orthopedics, spine care, robotic surgery, and inpatient rehabilitation. Direct collaboration with senior hospital leadership. Primarily weekday daytime schedule, with occasional on-call responsibilities or extended hours. Why Consider This Opportunity? This position offers the opportunity to lead an established case management team, influence hospital-wide patient care coordination, and work directly with executive leadership to improve clinical and operational outcomes.