Plumbing Supply Inside Sales Rep

Location: Dallas, Texas

Schedule: Monday through Friday

Work Setting: OnsiteRole Type: Direct hire

Compensation: $60,000-$90,000 base salary, depending on experience, plus bonus eligibility; no commission plan

Responsibilities: Handle inbound customer needs, prepare quotes, enter orders, process returns, and maintain accurate order documentation. Support commercial plumbing contractors, mechanical contractors, industrial facilities, and manufacturing customers with pricing, availability, product selection, and order status. Review orders for completeness and catch missing pipe, valves, fittings, fixtures, accessories, or related materials before they affect the job. Use Eclipse/Solar or a comparable distribution ERP to manage quotes, sales orders, pricing, inventory availability, customer history, and returns. Coordinate with purchasing, warehouse, delivery, and vendor teams to meet project schedules and customer commitments. Track backorders, substitutions, lead times, and special-order items, communicating changes before they become customer problems. Resolve product, shipment, pricing, and order issues with urgency and clear ownership. Build trusted relationships with customers who expect a knowledgeable and responsive sales-desk partner. Maintain current knowledge of product lines, manufacturers, applications, and vendor offerings.

Qualifications: Inside-sales experience with a plumbing supply company, PVF distributor, or closely comparable commercial/industrial supply house. Working knowledge of commercial, industrial, or manufacturing plumbing materials and how those products are used in the field. Experience preparing quotes and managing orders, returns, availability, backorders, and customer follow-up. Ability to identify gaps in a material request and recommend the correct related components. Experience with Eclipse/Solar or a comparable distribution ERP.Strong customer communication, accuracy, urgency, and follow-through. Current residence within DFW and ability to work onsite in Dallas; relocation is not available. Genuine interest in building a long-term inside-sales career rather than using the position to move into outside sales.

Preferred Qualifications: Experience supporting commercial plumbing contractors, mechanical contractors, industrial plants, or manufacturing facilities. Familiarity with pipe, valves, fittings, fixtures, water heaters, pumps, supports, specialties, and related commercial plumbing products. Experience building multi-line project quotes, sourcing substitutions, and coordinating special-order materials.