Senior Client Service Associate A growing, independent wealth management firm is seeking a Senior Client Service Associate to support high-net-worth and ultra-high-net-worth clients while partnering closely with senior advisors.
Responsibilities:
  • Serve as a primary point of contact for client communications and service requests
  • Support client onboarding, account maintenance, and ongoing relationship management
  • Prepare for client meetings, including materials, notes, and follow-upProvide day-to-day administrative and operational support to senior advisors
  • Manage client information, records, and CRM systems
  • Track advisor priorities, projects, and client commitments
  • Support business development and advisor networking efforts
  • Identify opportunities to improve client service, processes, and advisor efficiency
  • Own a designated firm-wide specialty, leading projects, improving workflows, and establishing best practices
Qualifications:
  • 5+ years of client service experience; wealth management or investment management experience preferred
  • Experience supporting high-net-worth or ultra-high-net-worth clients strongly preferred
  • Family office experience is a plus
  • Bachelor's degree preferred
  • Strong Microsoft Office and CRM skills; Salesforce experience a plus
  • Excellent communication, organization, and attention to detail
  • Strong judgment, problem-solving, and project management skills
  • Ability to work independently and take ownership of initiatives
  • High emotional intelligence and strong client-service orientation
  • Securities licenses are a plus; Series 65 may be required depending on responsibilities

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