Remote SaaS Customer Service Manager Scale & Lead
operationsarmyLos Angeles, CA
Remote SaaS Customer Service Manager Scale & Lead
operationsarmyLos Angeles, CAMid L4
Customer Service RepresentativesPersonal Service Managers, All OtherSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Telemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesSoftware Publishers
APPLY NOW (opens in a new tab)A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years of management experience in customer service, with excellent communication skills and proficiency in tools like Slack and Intercom.
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Level
Mid L4
Location
Los Angeles, CA
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
12 days ago