Danish-Speaking Customer Service Specialist

Industry: Automotive Sector

Location: Braga, Portugal (100% Remote)

Work Model: Remote (Must reside in Portugal)

Contract Type: 6-Month Contract (Renewable)

Schedule: Monday to Friday, 07:00 – 19:00 (Rotative Shifts, Danish Schedule) | Weekends OFF!Gross Salary: Competitive Industry Package

Benefits: Comprehensive equipment package + continuous professional training

Relocation: Not offered (Candidates must already reside in Portugal)

Key Responsibilities: Interact with Danish customers across multiple channels: voice, email, and live chat. Deliver exceptional service standards that mirror the quality and reliability of the brand. Maintain precise CRM records and ensure swift follow-up on customer requests. Proactively identify recurring customer concerns and share actionable feedback with supervisors. Enhance brand retention by turning every inquiry into a positive customer experience.

Requirements & Qualifications: Native or C2-level proficiency in Danish. Existing residence in Portugal with valid legal authorization to work. Strong multi-tasking skills and comfort working across digital communication tools. Passion for customer satisfaction and collaborative teamwork. Availability to work rotational weekday shifts (07:00 – 19:00).Work Logistics

Equipment: Shipped to your door if >50km from office; in-person pickup if 50km.