Role Overview:
We are seeking a detail-oriented and technically capable IAM Analyst II to join our Corporate Identity and Access team, embedded within one of our high-growth technology clients. This role owns application integration work, handles escalated access tickets, and serves as a point of coordination between application owners, vendors, and the broader identity team on complex integrations. This position starts as part-time with a clear path to full-time as the engagement grows. It sits at the intersection of IT operations and identity engineering — a great fit for someone who thrives in both execution-focused and relationship-facing work.
Key Responsibilities:- Execute and manage SaaS application integrations, including direct coordination with application owners and external vendors on complex configurations
- Triage and resolve escalated access tickets from the IT Operations team, driving issues to resolution or escalating appropriately
- Support user lifecycle workflows, including provisioning and deprovisioning across a broad SaaS portfolio
- Maintain and improve documentation, runbooks, and process guides for integration and access workflows
- Assist with audit evidence collection and access review activities to support compliance requirements
- Partner with Security, IT, and People Operations teams to ensure access is governed consistently and at scale
What We're Looking For:- Required 2+ years of experience in IT operations, identity and access management, or a closely related field
- Hands-on experience with Okta or a comparable IAM platform (Azure AD / Entra ID)
- Experience with SaaS application integrations, including SCIM provisioning and SSO configurations
- Comfortable engaging directly with application owners and external vendors to troubleshoot and complete integrations
- Familiarity with IT service management and ticketing systems (Jira, ServiceNow, or similar)
- Strong attention to detail with the ability to follow and continuously improve established processes
- Ability to work independently in a remote capacity with minimal supervision
Nice to Have:- Basic scripting or automation experience (Python, JavaScript, or similar)
- Exposure to identity governance and access review processes
- Experience supporting audit evidence collection in a SOC 2 or similar compliance environment
