Mobile Response Service Technician

Why Join Koenig Equipment? Competitive compensation based on experience Company-provided service truck and specialized tools Paid technical training and manufacturer certification opportunities Career advancement opportunities within a growing dealership network Comprehensive benefits package including: Medical, Dental, and Vision Insurance 401(k) with company match Immediate Paid Time Off and Paid Holidays Tool Reimbursement Family-oriented culture focused on employee success

Position Summary: The Mobile Response Service Technician performs maintenance, diagnostics, repairs, and inspections on agricultural equipment at customer locations. This role requires strong troubleshooting skills, mechanical aptitude, and the ability to operate independently while providing outstanding customer support.

Key Responsibilities: Travel to customer locations in a fully equipped service truck to diagnose and repair equipment. Perform advanced diagnostics on mechanical, electrical, hydraulic, and electronic systems. Complete repairs accurately, efficiently, and according to dealership standards. Communicate findings to customers and recommend preventative maintenance and value-added repairs. Conduct equipment inspections and identify opportunities to maximize machine productivity and minimize downtime. Maintain accurate labor, service, and repair documentation. Coordinate with the Service Manager regarding additional repairs, changes in scope, or scheduling concerns. Ensure all parts used are properly documented and billed. Submit complete work order information upon completion of repair activities. Maintain company vehicles, tools, and fixed assets in proper operating condition. Participate in technical training and dealership development programs. Perform other duties as assigned.