User Support Analyst - W2 Only, No 3rd Party
cbtsScottsdale, AZ
$40-50/hour
APPLYRole: User Support Analyst
Location: Scottsdale AZ (Onsite)
Duration: 4 months, Contract-2-Hire
Pay rate: $40-50/hour W2 Only, client does not allow C2CJob summary:
The User Services Analyst provides end-user support for technical issues and supports the IT Infrastructure/Systems.
Key responsibilities:
- Provide technical support for servers, workstations, applications, desk phones, mobile devices, printers, A/V equipment and other IT related systems
- Create and manage user accounts and access
- Perform Office 365 and network administration
- Assist in IT Asset Management to ensure accurate inventory records
- Open and track tickets, prioritize, follow up on service requests, and escalate as necessary
- Create knowledge base articles, checklists, procedures, and end-user training
Required skills:
- Office 365 Administration
- Microsoft Office Experience
- Active Directory Experience
- Exchange Server/ Exchange Online Experience
- Networking – Router, Switch, Firewall, AP Etc. Experience Preferred
- Mobile Device Management ExperienceAV Equipment/Video Conferencing Solutions Experience
- Experience with Windows OS, MAC OS, iOS, Android
- Please send resume ASAP.
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Level
Junior L3
Salary
$40-50/hour
Location
Scottsdale, AZ
Occupation
Computer User Support Specialists
Industry
Temporary Help Services
Posted
9 days ago