Accounts Receivable Specialist The Accounts Receivable Specialist's primary purpose is to apply bank deposits, collect past-due receivables, and resolve customer payment deductions related to trade and non-trade classifications. This position reports directly to the Accounts Receivable Manager. This position works closely with the Logistics, Distribution, Customer Service, Sales, Accounts Payable, and other internal and external contacts. Essential Functions and Responsibilities: Applies bank receipts to the Accounts Receivable ledger timely and accurately. Performs collection efforts for past due invoices and deduction disputes. Obtains backup for deductions by contacting customers, or using websites to pull documentation. Conducts research to validate deductions, obtain approvals as necessary, and determine if there is an accrual to offset the deduction. Communicates with internal and external contacts to resolve deductions, which involves responding timely and utilizing both written and verbal methods. Correlates documentation for invalid deductions for initiating disputes and recovering payments. Utilizes organization and time management skills to keep emails, electronic files, and hardcopy documentation ordered and organized such that the risk of loss or misplacement is minimized. Responsible for keeping outstanding unresolved deductions current with no outstanding unresolved deductions over 180 days old. Performs such individual assignments as management may direct. Establishes and maintains effective work relationships within the company.
Requirements:- High school diploma or equivalent3 plus years experience with accounts receivable, invoice collection, chargeback resolution, Manufacturing Industry preferred
- Result oriented self-starter.
- Possesses leadership qualities, including the ability to work within a team to help further advance the capabilities of others.
- Strong time management, organizational skills, and ability to multi-task
- Must display attention to detail, problem solving, results orientation, and continuous improvement mindset.
- Ability to utilize a PC, including strong skills in Microsoft Excel (V-lookups, Pivot Tables), Outlook and Word.
- SAP experience preferred.
- Excellent communications skills, both written and verbal.
- Interpersonal skills to work effectively with others.
- Ability to adapt to change and learn new processes.
- Ability to work occasional evenings or weekends with short notice.
