Join Our Team! Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives? Employment Opportunity TitleHigh Needs Supportive Housing Specialist ESSHIProgramSupportive Housing, West End Heights ESSHI Ithaca, NYShift Schedule Monday – Friday 8:00am–4:00pm or 8:30am–4:30pmSalarySalary pay range is min. $18.75 to a max. $24.41 per hr. based on education & experience Benefits3+ weeks of Personal Time Off (PTO), first year of employment Sick Time and Extended Illness Bank9 Paid Holidays and 1 Floating Holiday 401(k) with Agency match Voluntary Medical/ Dental/ Vision Employer Funded Life Insurance Employee Assistance Program (EAP) Tuition Assistance Agency Overview Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.
Essential Job Functions:
Overview With general supervision, works from a trauma informed care perspective, based on a psychiatric rehabilitative approach to provide advocacy, linkage, and coordination of services for an assigned caseload. Special emphasis is given to services that enable recipients, specifically high need SMI individuals, to attain and remain in permanent and independent community housing. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals' boundaries and differences.
Essential Job Functions:- Conduct a comprehensive assessment of needs and develop an individualized support plan.
- Maintain engagement with individuals who are often disengaged from care, have difficulty adhering to treatment recommendation, or have a history of homelessness, criminal justice involvement, first episode psychosis, and transitional-aged youth
- Effectively support individuals through skills and practices including but not limited to motivational interviewing suicide prevention, risk screening, trauma-informed care and person-centered planning.
- Assist residents with identifying and achieving person-centered goals and recovery
- Monitor consumer wellness and ensure well-coordinated care among all providers
- Maintain accurate documentation for all services according to established policies and procedures
- Assist residents with securing and maintaining safe, affordable, permanent housing
- Assist residents in negotiating with landlords, vendors, and service providers
- Assess needs and solicit preferences for residents, make appointments, and inspect housing
- May purchase supplies and physically help with moving, setting up, and maintaining housing
- Maintain accurate records and submit required reports
- Conduct in-home visits at least monthly and review support plans every three months
- Develop and maintain professional relationships with supervisors, colleagues and community services
- Provide each member of the caseload with a minimum of four contacts per month; at least one contact will be face to face.
- Hold a caseload of individuals who have been designated for a high need bed placement such as MRT, RCE, SP-SRO, ESSHI and/or Transformation. The typical caseload will be between 15 and 18 individuals.
- May provide more comprehensive case management services as needed
- Participate in county-specific meetings to assure timely processing of referrals for eligible individuals
Education and Experience:
Bachelor's degree in human services (or a related field) or an associate degree and Two (2) years relevant experience. Knowledge: Thorough knowledge of community services within service area; general knowledge and understanding of mental illnesses, psychiatric rehabilitation model, and related issues; skills for independent living. Has a basic understanding of the importance of working from a trauma sensitive perspective.
Skills and Abilities:
Must encompass and be able to incorporate key skills to practice and engage high-need SMI individuals which can include; motivational interviewing, suicide prevention, risk screening, trauma informed care, person centered care planning and interventions, and recovery oriented approaches; Proficient in the ability to improve quality of life and outcomes for high-need individuals with SMI; Use of contemporary office equipment, particularly a computer with word processing, database and report generating software; to communicate effectively with diverse individuals; to listen, understand, and appreciate the experiences of clients; to persuade, negotiate, and instruct; to manage and resolve conflicts; to provide positive role modeling; to inspire respect, confidence, and trust in clients and staff; to respect and maintain appropriate confidentialities; to effectively encourage clients toward greater independence and self-sufficiency; To perceive and describe changes in behavior; to seek, accept, and learn from peer and supervisor feedback; to organize time effectively; to plan and implement strategies consistent with client needs and overall organization goals, objectives, and standards. Physical Requirements and Working Conditions: Driver's license is an essential requirement of the position; Significant amount of driving and visiting clients; general apartment settings; general office environment. Significant amount of purchasing supplies, assisting with moving of furniture, relocation, and household maintenance. Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. Further, Lakeview Health Services, Inc. will not discharge or otherwise discriminate against applicants or employees who inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.
