Project Manager Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region: you'll be joining colleagues already based across Europe, Canada, and India. You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products. You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.
Your responsibilities will include:- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficiency
- Contribute to process and product improvements by suggesting new features and workflows
This role requires availability during North America working hours, including occasional weekends based on project needs.
Required skills include:- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
What's in it for you:- A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success
- A competitive salary package, including stock options to allow you to share in our success
- A structured career path, with performance evaluations to support your development
- Paid vacation and public holidays (varies by country): Brazil: 30 calendar days of paid vacation annually (˜22 working days), accrued after 12 months of service, plus national, state, and municipal public holidays (varies by state/municipality)
- Chile: 15 days of paid vacation (plus national public holidays, per Chilean labor law)
- Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor LawAdditional leave for key moments in your life (moving, childbirth, marriage, etc.)A comprehensive health coverage plan, for you and your family, to ensure your well-being every day
Recruitment process:- Exchange with a member of our Talent team (30 min)
- Interview with the hiring manager (45 mn)
- Technical test (1h)
- Team fit (30 mn)
- Job offer
By applying, you agree to Potloc processing your personal data as described in their Candidate Privacy Notice, particularly to search and identify relevant profiles, pre-select candidates, assess suitability for job roles, and measure professional skills. Potloc will disclose your information to other Potloc entities, third-party service providers, and other authorized recipients, including outside of your region. You may contact Potloc at any time to exercise your rights or for any other questions.
