Production Associate IThis position is accountable for accepting donations and processing/sorting donated goods to be sold on the retail floor.
Essential Duties and Responsibilities:- Assist donors in unloading items and pre-sort donations
- Provide excellent customer service, greeting donors in a timely manner
- Make decisions on product quality and assist in pricing items accordingly
- Inspect, hang, sort and tag clothing and donations in accordance with Goodwill Retail Operations PolicyAssist in processing, pricing and distribution of hard lines
- Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation
- Rotate/Pull old/unsold product from sales floor
Clean inside retail floor area, organize shelves and racks, pick up trash, collecting carts, snow removal, etc.
Crosstrain in other departments/areas and act as back-up for other areas as required
Meet or exceed the attendance expectations for this position
Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
Other duties as assigned
Individual Development & Interpersonal Skills
Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
Working relationship with supervisor and co-workers.
Must have the ability to work as part of a team.
Must be a positive role model for co-workers/programs participants and customers.
Organizational Development:- Educate customers and the community about the mission and vision of the organization.
- Demonstrate the Goodwill core values through actions and words.
- Qualification RequirementsGED or High School Diploma preferred
- Previous customer service, warehouse, production or related experience preferred
- Knowledge, Skills, and Abilities
- Must be able to work flexible hours as required in order to meet operational needs of the store.
- To be a high-energy, positive contributor.
- Knowledgeable of donation guidelines and recalled items.
- Must have a sense of urgency.
- Desire to work hard and perform well with dedication and great work ethic.
- Communicate effectively with managers, supervisors, customers and other associates.
Physical Demands:
Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.
Work Environment:
Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
