Resident Monitor
Location:
Kissimmee, FL Compensation: $16.00/hour FLSA Status: Non-Exempt Department: Operations Reports To: Facility Director
Position Overview:
The Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community. This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.
Key Responsibilities:- Maintain safety, security, and supervision of residents in a structured work release environment
- Conduct routine counts, inspections, and searches to control contraband and ensure compliance
- Monitor daily resident activities including meals, work assignments, visitation, and recreation
- Complete accurate documentation, reports, logs, and entries in the inmate management system
- Perform intake procedures for new residents, including documentation and file setup
- Respond appropriately to incidents while maintaining professionalism and emotional control
- Identify and report safety, medical, or behavioral concerns
- Enforce policies, procedures, and emergency protocols
- Participate in required trainings and staff meetings
- Support a respectful, structured, and accountable environment for residents and staff
Required Qualifications:- EducationHigh School Diploma or GEDExperienceAbility to work in a structured or secure environment
- Willingness to work with justice-involved individuals
- Knowledge, Skills, and Abilities
- Strong communication and documentation skills
- Ability to remain calm and professional in high-stress situations
- Sound judgment and decision-making skills
- Team-oriented with strong interpersonal boundaries
- Licenses / Certifications
- Valid Florida driver's license
- Ability to pass a background screening and meet Florida Department of Corrections requirements
Preferred Qualifications:- Experience in corrections, criminal justice, behavioral health, or reentry services
- Prior experience working with justice-involved populations
- College coursework in criminal justice, psychology, social work, or related field
- Work Environment
- This position operates within a secure residential program environment and involves:
- Continuous interaction with residents in a structured setting
- Exposure to potentially high-stress or safety-sensitive situations
- Routine documentation and computer-based work
- Physical activity including walking, standing, and monitoring throughout the facility
- Schedule Expectations12-hour rotating shifts (3–4 days per week), 7 a.m.- 7 pmNights, weekends, and holidays required
- Overtime may be available based on operational needs
Benefits:
Medical, Dental, Vision, and Life Insurance 401(k) Retirement Plan
Generous Paid Time Off:
- Up to 25 days of PTO based on tenure7 Wellness Days annually11 Paid Holidays plus 1 Floating Holiday
- Work-Life Balance & Growth:
- Flexible scheduling options (based on operational needs)
