Administrative Clerk, Consumer Fraud, Springfield #26-33

Job Description: Performs a variety of specialized technical and high-level clerical duties of an administrative program nature. Ensures the accuracy of data and case information by reviewing, correcting, and amending information prior to processing. Exercises independent judgement in the authorization of case closures, openings, entry, or docketing. Provides information by preparing unique or complex correspondence, by reviewing documentation and drafting appropriate responses. Resolves workflow problems by developing or altering processes and procedures to meet expectations, notifying supervisor for needed resources and required changes. Maintains historical information by docketing data in a manual or computerized docketing system. Provides information by preparing specialized or technical reports and or memorandums from raw data. Verifies issues or concerns by reviewing or soliciting support information or data from appropriate outside entities. Contributes to the team effort by accomplishing related results in a cooperative and collaborative manner.

Qualifications: Requires knowledge, skill and mental development equivalent to completion of an Associate's Degree in management, business or public administration, administrative services or a related discipline and 2 years of professional administrative clerical experience, or completion of a clerical training program and 3 years of related experience. Requires the analytical ability to interpret rules and regulations associated with the legal substance of assigned unit. Requires the ability to exercise independent judgement consistent with the policies and procedures of the Office. Attendance is an essential function of this position. Ability to maintain satisfactory working relationships with other employees and the general public required. May require physical ability to file and duplicate information which includes bending, stretching, stooping, and lifting of up to 15 pounds.

Supplemental Information: This position requires in office attendance.

Benefits: We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis. As an employee of the Illinois Attorney General's Office, you'll have access to many great benefits. Join the legal team responsible for protecting the public interest of the state and the people of Illinois! Health and Dental insurance along with free Vision insurance*Pension Benefits through the State Employees'; Retirement System Disability coverage Deferred Compensation: supplemental retirement savings program-457kCommuter Savings Program: pre-tax transportation program Flexible Spending: Medical and Dependent pre-tax savings program Health Savings Account Life insurance benefit: free with option to purchase additional (up to 8 x your annual salary) at low cost. Spouse and child life insurance available Employee Assistance Program through ComPsych

Holidays: 13 1/2 paid