Registrar - Concorde Career Colleges
The Registrar acts in a management position with director-level responsibility for the accuracy, security, maintenance, confidentiality, and integrity of physical and electronic student records. The Registrar will frequently interact with staff, students, and external parties regarding student records content. In addition, the Registrar is responsible for observing and monitoring campus Academic compliance. This would include Academic processes, records, as well as Academic process integrity. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.
In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -
Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching : 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment
Responsibilities:
Maintain the accuracy and confidentiality of student records, including transcripts, grades, and enrollment information
Ensure compliance with FERPA and other relevant laws
Oversee processes for grade changes, transcript requests, high school graduation information, approved transfer credits, entrance exam scores, final grades and degree verifications
Validate that all required documents are in the student file and/or legibly scanned
Post and monitor students' daily attendance for accuracy; Post attendance changes with appropriate change documentation
Maintain proper student status in system through timely processing of all Change of Status forms
Manage the graduation application process and conduct degree audits
Certify students for graduation and ensure diploma issuance
Maintain records of conferred degrees
Develop, interpret, and enforce academic policies and procedures
Monitor all aspects of campus Academic compliance
Work with faculty and administrative staff to support student success
Serve as the primary point of contact for inquiries related to academic records.
Work with IT department to correct student records
Provide training to staff on registrar-related policies and systems
Compile and submit data for third parties, accreditation, government reporting, and institutional research
Prepare proof of enrollment verification letters for third parties.
Answer inquiries concerning duplicate diplomas, transcript information, course descriptions, etc.
Deliver report cards, diplomas and verification letters as requested
Provide enrollment statistics, retention rates, and other reports to leadership
Monitor and support the accuracy of the data in the Student Information System (SIS) and other relevant platforms
Investigate and resolve records listed on exception reports
Ensure that documentation for policy exceptions is valid, accurate and securely maintained
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
Recognizes and rewards employee contributions and achievements.
Other duties as assigned.
Qualifications: Education / Experience
Bachelor’s Degree in a related field preferred or minimum three years experience in a related field
Experience with student information and life-cycle platforms (CampusNexus, CourseKey, and Docuware)(preferred)
Experience with FERPA regulations and higher education compliance requirements
For Online Campuses Only: Minimum of 3 years of online education experience preferred
Skills
Proficiency in Microsoft Office
Proficiency in data management and reporting tools
Excellent customer service skills
Abilities
Able to stay updated on federal, state, and institutional regulations affecting student records and reporting.
Standard Abilities
Able and willing to:
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work Environment
This position is designated as Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety
For ONLINE CAMPUSES: This position is designated as Remote; Employees must meet minimum technical standards for eligibility and participation.
Travel Requirements: No travel required
