Job Description
About the Role:
SoHo Sushi is seeking an energetic, detail-oriented Curbside Takeout Specialist to join our high-volume team. As the primary point of contact for our takeout operations, you represent the warmth and quality of our dining room right at the guest's car window. We are looking for someone with an infectious positive attitude, relentless attention to detail, and flexible availability across both lunch and dinner services.
Key Responsibilities:
Guest Service & Hospitality: Greet every guest with a warm, upbeat greeting; deliver orders directly to vehicles promptly and accurately.
Order Precision & QA: Double-check every order against guest tickets to guarantee correct items, special modifications, sauces, utensils, and proper packaging before handoff.
Order Management: Efficiently process phone and online orders, manage payment transactions, and handle guest inquiries with speed and professional clarity.
Operational Flow: Coordinate seamlessly with front-of-house staff, sushi chefs, and kitchen teams to maintain minimal wait times during peak rush periods.
Station Upkeep: Keep the takeout area clean, fully stocked with packaging supplies, and meticulously organized throughout the shift.
Requirements & Qualifications:
Vibrant Personality: Upbeat, engaging, and genuinely passionate about delivering memorable hospitality in fast-paced moments.
Sharp Detail Focus: High accuracy in reading tickets, double-checking modifications, and balancing multiple takeout orders simultaneously.
Schedule Flexibility: Open availability to work both lunch and dinner shifts as needed.
Communication Skills: Clear, professional verbal communication skills over the phone and face-to-face.
Physical Stamina: Ability to stand, walk quickly, and move outdoors repeatedly during high-volume shifts.#hc262988
