Senior Product Manager: AI Copilot for Conversations

A Place for Mom, Inc. seeks a Senior Product Manager to own how advisors reach families via phone, SMS, and chat, and to shape the live transcript and coaching features. You will partner with Product, Engineering, Data, Sales, and Compliance to drive measurable outcomes in connection rate, advisor efficiency, and move‐in rate. The role emphasizes AI-native development, real-time data, and the design of scalable systems that support a next-generation contact center platform and compliant,