Technical Project Coordinator I (Contractor)

Responsibilities: Coordinate field technician dispatch and day-of-installation activities Conduct pre-dispatch readiness reviews with technicians to ensure successful service delivery Provide real-time operational support during installations, upgrades, and service events Monitor project progress, milestones, and technician status throughout the workday Maintain accurate project records and update status tracking tools Serve as the primary point of contact between field technicians, project teams, management, vendors, and customers Ensure required documentation, photos, test results, and project records are completed and submitted accurately and on time Manage projects from initial dispatch through work order completion and technician release Escalate issues, coordinate resolutions, and communicate updates to stakeholders Support operational reporting and KPI tracking related to project success and customer satisfaction

Key requirements: Experience in field operations, technician dispatching, project coordination, or service delivery Strong communication, organizational, and problem-solving skills Ability to operate in a fast-paced environment and manage multiple stakeholders communication organization problem-solving status tracking tools operational coordination project records management