Senior Manager, Digital Customer Success & Growth

Equinix, the world's digital infrastructure company, seeks a senior leader to design and run the Digital Customer Success Management post-sale motion. You will create scalable, data-driven journeys that drive adoption, value realization, retention and growth across digitally served segments. You will unite AI, automation and human intervention, orchestrate journeys in Gainsight and Salesforce, and partner with Sales, Marketing, Product, Support and Operations to deliver proactive experiences and