Key Account Manager While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Key Responsibilities
Sales & Account Management:
Manage and grow a portfolio of strategic accounts within the Energy markets.
Execute territory and account-level sales strategies aligned with Sterling’s revenue and margin goals.
Identify, pursue, and close new business opportunities through market research, networking, and direct outreach.
Lead pricing negotiations, proposals, and contracts with a focus on long-term customer value and profitability.
Build deep relationships with customer stakeholders at multiple levels—operations, technical, and executive.
Monitor and report on account performance, pipeline health, and customer satisfaction.
Prepare and present sales forecasts, quarterly business reviews, and strategic account plans.
Technical & Solution Delivery:
Collaborate closely with technical and product development teams to deliver fit-for-purpose chemical programs.
Support customer onboarding, field trials, performance optimization, and issue resolution.
Promote sustainable, efficient, and safe chemical solutions that align with operational KPIs and environmental targets.
Strategic & Business Development:
Contribute to Sterling’s North American go-to-market strategy and commercial roadmap.
Track competitive dynamics, market trends, and technology shifts to shape proactive commercial strategies.
Identify cross-selling and upselling opportunities across the broader Sterling product portfolio.
Stay informed on relevant U.S. regulations, industry certifications, and customer compliance standards.
Operational Excellence & Collaboration:
Maintain accurate sales activity and opportunity tracking in SAP and Microsoft Office Suite.
Work cross-functionally with R&D, Supply Chain, Marketing, and Technical Services to ensure aligned execution.
Represent Sterling at industry conferences, customer events, trade shows, and internal sales meetings.
Qualifications & Experience:
Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Science, or Business; equivalent industry experience also considered.
Minimum 5 years of progressive experience in sales, account management, or business development in specialty chemicals, industrial water treatment, F&B, or mining.
Proven track record of managing complex, multimillion-dollar accounts and closing technical sales.
Experience with polyacrylamide/friction reducer and/or surfactant chemistries and treatment program design is highly desirable.
Proficiency in SAP, and Microsoft Office Suite (Excel, PowerPoint, Outlook).Strong interpersonal, communication, and analytical skills.
Self-motivated, accountable, and able to navigate a matrixed, fast-moving organization.
Impact & Growth Opportunities:
Be directly responsible for driving revenue and shaping Sterling’s regional commercial success.
Influence go-to-market decisions through real-time customer and market insights. xhqgsiq Grow into senior commercial, strategic accounts, or leadership roles as part of Sterling’s long-term talent strategy.
The preferred candidate will live in Denver, San Antonio, Ohio/Pennsylvania, Houston
