HVAC Service Technician

Service Area: Nashville area

Company: The Crew - AC & Plumbing About The Position The Crew - AC & Plumbing is looking for a skilled, dependable, and customer-focused HVAC Service Technician to join our team. Our technicians diagnose, repair, maintain, and service residential HVAC systems while providing professional, honest, and courteous service to every customer.

Responsibilities: Diagnose and repair residential HVAC systems. Service air conditioners, heat pumps, gas furnaces, package units, air handlers, mini-splits, thermostats, and control systems. Troubleshoot electrical, mechanical, refrigeration, airflow, and control problems. Perform preventative maintenance and system inspections. Accurately identify problems and recommend appropriate repairs. Clearly explain issues and repair options to customers. Complete service calls safely, efficiently, and professionally. Maintain accurate service documentation and invoices. Maintain a clean and organized company vehicle and tools. Communicate with the office regarding job status, parts, and follow-up needs. Follow company safety procedures and applicable codes. Participate in an on-call or emergency service rotation as needed.

What We're Looking For: The ideal candidate: Has previous HVAC service experience. Has strong diagnostic and troubleshooting skills. Can work independently and take ownership of each service call. Communicates clearly and professionally with homeowners. Treats customers, their homes, and their property with respect. Is honest and recommends what the customer actually needs. Is dependable and takes pride in their work. Works well as part of a team.