Spa Experience Guide & Front Desk: Guest Wellness & Sales

The NOW Massage Winter Garden is seeking an Experience Guide to elevate guest experiences, greet and check-in guests, promote memberships and enhancements, and skillfully book appointments. You will maintain a welcoming boutique and support daily operations with a positive, team-focused attitude. You'll educate guests on services, memberships, and retail, drive conversion to memberships with a friendly sales approach, and collaborate with leadership to uphold best practices.