Service Coordinator - Luxury Residential Construction Our client is a Manhattan luxury residential construction firm whose service division looks after its clients' homes after handover. The firm is seeking a Service Coordinator to run the desk - the hub through which every service and warranty call is received, scheduled and tracked to closeout. This is an office-based role, not a field role, and it is a strong entry point into high-end residential.
Key Responsibilities:
Taking service and warranty calls from clients.
Scheduling technicians and subcontractors.
Tracking every job through to closeout.
Keeping clients updated as work progresses.
Qualifications:
Two or more years in coordination, administration or customer service.
Highly methodical, with the discipline to keep many open jobs moving.
Polished on the phone - the role means dealing with luxury clients about their own homes.
A construction or design background is a bonus, not a requirement.
Compensation$75,000 to $80,000, commensurate with experience.
Immediate start available.
Benefits:
Participation in the company medical plan, with the employer contributing toward individual coverage.401(k) safe harbor match - 100% of deferrals up to 6% of compensation, fully vested, after one year of service. Pre-tax and Roth deferrals.
Federal holidays observed.
Discretionary bonuses on individual and company performance.
