Paysafe, a global payments platform, seeks a Senior Director for Merchant Services to lead its worldwide Customer Care organization. This role reports to the VP and drives service performance, operational excellence, and merchant experience across markets, balancing commercial goals with regulatory requirements. Responsibilities include setting strategy for global care, overseeing contact centers and technical support, and advancing the merchant journey via data, automation, and AI.

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Level

Manager L7

Salary

$180,000 - $240,000 per year

Location

Jacksonville, FL

Occupation

Personal Service Managers, All Other

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

Posted

yesterday

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