Data Entry Clerk

About the Opportunity: Join a leading life sciences organization as a Data Entry Specialist and become an essential part of a growing team supporting critical customer orders and operations. This is an excellent opportunity for individuals who thrive in fast-paced environments, enjoy problem-solving, and take pride in delivering exceptional customer service.

Key Responsibilities: Accurately enter and process a high volume of customer orders within internal databases and order management systems. Manage inbound customer inquiries via phone and email, providing professional and responsive support. Review order details for accuracy and resolve discrepancies in a timely manner. Assist customers with order-related issues while maintaining a positive customer experience. Collaborate with internal teams to ensure orders are processed efficiently and completed accurately. Maintain confidentiality of customer information and adhere to established procedures and compliance requirements. Support process improvements and navigate changes associated with new systems and workflows. Qualifications Required 1+ year of data entry, order processing, customer service, or administrative support experience. Strong attention to detail and ability to maintain accuracy in a high-volume environment. Excellent written and verbal communication skills. Ability to multitask, prioritize work, and meet deadlines. Proficiency with Microsoft Office and data entry systems. Preferred Experience within life sciences, biotechnology, healthcare, or a related industry. Bachelor's degree in Life Sciences or a related field. Experience working with ERP systems, CRM platforms, or order management software.

What We're Looking For: Customer-focused professionals who remain calm and solution-oriented under pressure. Individuals who enjoy working in structured, process-driven environments. Team players with strong organizational skills and a commitment to accuracy. Professionals who can adapt to change and support evolving business needs. Work Environment & Schedule Onsite location: San Diego, CA. Shift start times range from 6:00 AM to 8:30 AM. Shift end times range from 2:30 PM to 5:00 PM. Fast-paced, collaborative environment supporting high-volume order management operations. Why Apply? Join an established life sciences organization. Hybrid work flexibility. Comprehensive onboarding and training. Opportunity to develop valuable operations, customer service, and order management experience. Collaborative team environment with growth potential. Job Type & Location This is a Contract position based out of San Diego, CA.

Pay and Benefits: The pay range for this position is $22.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego, CA. Application Deadline This position is anticipated to close on Sep 11, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.