The Global Product Owner is responsible for defining and driving the strategic direction, roadmap, and operational excellence of PPG's Jaggaer ePro and Air Freight products. This role ensures each product delivers measurable business value, aligns with Procurement's global strategies, and maintains stable, high‐quality operations. The Product Owner also leads the Global Support Team, providing oversight into frontline support, global adoption, user satisfaction, and continuous improvement.
Responsibilities
Product Strategy & Roadmap:
Own and continuously evolve a global, outcome‐driven product roadmap aligned with procurement and enterprise priorities.
Conduct market, industry, and technology research to identify opportunities, customer needs, and benchmarks.
Define product vision, success metrics, and key objectives/results that drive business outcomes.
Prioritize the backlog using data‐driven decision frameworks.
Execution & Delivery:- Lead Agile product management practices including sprint planning, reviews, retrospectives, and backlog refinement.
- Own Project Management responsibilities for key initiatives within the Jaggaer ePro and Air Freight product space
- Collaborate closely with IT, product team, and external partners to deliver enhancements, fixes, and major releases.
Ensure high‐quality, stable, and compliant product operations (system uptime, release quality, issue resolution).Partner with ePro deployment team for smooth transition of support to operations. Stakeholder Alignment Act as the primary liaison with Jaggaer and other platform vendors for alignment, escalations, and capability planning.
Engage global stakeholders to gather requirements, align on capability needs, and drive adoption of best practices.
Communicate roadmap progress, risks, decisions, and product performance. Operational Leadership
Manage and develop the Global Support Team, ensuring excellence in frontline support, SLA performance, and user satisfaction.
Oversee global governance, process standardization, and adherence to procurement policies.
Manage product and team budgeting, vendor spend, and project financials.
Implement an operational strategy for products post deployment
Continuous Improvement
Identify opportunities for process optimization, automation, and simplification across procurement workflows. Monitor analytics, KPIs, and customer feedback to proactively address gaps and guide product evolution.
Foster a culture of innovation, learning, and cross-functional collaboration.
Qualifications:- • Bachelor's degree in Business, Supply Chain, Information Systems, or related field (Master's preferred).5+ years of experience in product management, product analyst, or equivalent product roles.
- Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and Supplier
- Management processes. Experience with Jaggaer, Coupa, Ariba procurement platforms, or ERP systems preferred.
- Demonstrated success working in Agile environments.
Global Product Owner will assume responsibility for Jaggaer ePro and Air Freight tools. Role will manage the 5 members of the Global Support team and will report directly to me. How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.
About us
PPG:
WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Job Summary
Job number: JR263404Profession: Supply Chain & Warehouse
