Director of Safety and Risk Management

About the Role: The Director of Safety & Risk Management is responsible for leading and executing the organization's enterprise-wide safety, regulatory compliance (OSHA, DOT, etc.), risk management, insurance, and loss prevention strategies across both corporate and franchise operations. This executive-level leader serves as the company's subject matter expert for transportation safety, occupational safety, regulatory compliance, insurance programs, claims management, and risk mitigation. The Director partners closely with Franchise Owners, Operations, Human Resources, Legal, Insurance Providers, and Executive Leadership to protect team members, customers, company assets, and the CHHJ brand. The successful candidate will drive a proactive culture of safety and accountability while reducing injuries, vehicle incidents, insurance claims, regulatory exposure, and operational risk throughout the franchise system. What You’ll DoSafety Leadership & Strategy Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations. Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction. Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems. Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses. Foster a culture of accountability, leadership, and safety ownership across all levels of the organization. Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions. Regulatory Compliance Serve as the organization's primary authority on: Department of Transportation (DOT) regulations Federal Motor Carrier Safety Administration (FMCSA) compliance Occupational Safety and Health Administration (OSHA) standardsWorkers' Compensation regulations Commercial fleet safety requirements Drug and Alcohol Testing Programs Driver Qualification Files (DQFs) Electronic Logging Devices (ELDs) Hours of Service (HOS) requirements Vehicle inspection and maintenance programs State transportation regulations Unified Carrier Registration (UCR) International Registration Plan (IRP) International Fuel Tax Agreement (IFTA) Monitor regulatory changes and ensure system-wide compliance. Lead internal audits and compliance reviews. Serve as the primary liaison with regulatory agencies and inspectors.

Risk Management & Insurance Administration: Oversee the company's captive insurance programs and risk management initiatives. Partner with insurance brokers, carriers, and third-party administrators to manage risk exposure. Analyze workers' compensation, auto liability, general liability and cargo claims. Identify claim trends and implement proactive loss prevention strategies. Lead root cause investigations for significant incidents and catastrophic losses. Develop corrective action plans to reduce claim frequency and severity. Assist Legal and Executive Leadership with litigation prevention and claim mitigation efforts. Participate in insurance renewals, underwriting reviews, and policy evaluations.

Franchise Support & Training: Develop and deliver safety certification programs for franchise owners and operational leaders. Create engaging training content, webinars, workshops, and annual safety conferences. Support franchise locations with compliance reviews and corrective action planning. Collaborate with Training & Development teams to integrate safety leadership into operational training programs. Serve as a trusted advisor to franchise owners on safety, risk, and compliance matters.

Incident Management & Claims Oversight: Oversee all significant injury, accident, and property damage investigations. Ensure proper documentation and reporting of incidents. Manage workers' compensation and auto accident review processes. Coordinate return-to-work initiatives and injury prevention efforts. Track and report claim performance metrics and trends.

PREFERRED QUALIFICATIONS: Certified Safety Professional (CSP)