Parts Supervisor

Our Values: Faith: Our foundation is faith. In everything we do, we do the right thing. Service: Our standard is service. Our customers receive uncommon service in every experience. Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary: Lead the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. Assume day-to-day leadership of the department when the Parts Manager is unavailable. Key Roles:

• Leadership, Management, and Accountability (LMA)
• Warehouse Operations
• Inventory Control
• Sales & Gross ProfitTeam Development

Essential Duties: Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety. Coach and hold the operations team accountable while building a strong, team-first culture. Lead the department and make routine operating decisions when the Parts Manager is unavailable. Work hands-on during high-volume periods and remove barriers affecting throughput and customer service. Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries. Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention. Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures. Support customer needs, quotes, counter sales, follow-up, and sales opportunities. Sales staff will not report to this role. Build strong relationships with customers, vendors, sales staff, and UKTS departments. Use technology to improve accuracy, throughput, customer service, and profit. Train team members, develop future leaders, and prepare for greater responsibility. Reinforce company safety standards, policies, and procedures. Perform other duties assigned by the Parts Manager.

Required Skills/Abilities: Servant leader who leads by example, demonstrates humility, and earns trust. Able to make sound decisions, hold others accountable, and handle conflict calmly. Strong operational, organizational, inventory, and process improvement skills. Sales-minded and customer-focused with an understanding of revenue and gross profit. Strong communicator and team builder who wants to grow into greater leadership. Professional, trustworthy, self-motivated, and able to manage multiple priorities. Proficient in using computers, Microsoft Office, email, and other common software. Comfortable using common hand tools.