Associate Registrar

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

Department: DAL-Registrar-521260

Job Location: Dallas

Salary: $74,352.000

FTE: 1.000000

About Us: Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Office of the Registrar supports the academic mission of the university by maintaining the integrity, accuracy, and security of student records and enrollment data. The department provides leadership in academic policy implementation, student information systems administration, institutional reporting, and data governance. Through collaboration with campus partners, the Registrar's Office ensures efficient business processes, regulatory compliance, and the effective use of technology to enhance student services and support informed decision-making across the institution.

Position Overview: The Associate Registrar is a key member of the Registrar's leadership team, providing operational oversight and subject-matter expertise in residency determination, curriculum and catalog management, academic records administration, and end-of-term processing. This position supports the University Registrar in ensuring the accuracy, integrity, security, and compliance of student academic records while overseeing critical functions that directly impact the student lifecycle. The Associate Registrar is responsible for managing and coordinating all residency determination processes as the University's Residency Determination Official, ensuring compliance with state and institutional regulations. The position provides leadership for curriculum administration, catalog development and publication, academic calendar maintenance, and implementation of curricular changes within the student information system. As the institutional administrator for CourseDog, the Associate Registrar oversees curriculum, catalog, scheduling, and related system functionality to support academic operations and strategic planning. This position directs and manages end-of-term processing activities, including grade processing, academic standing reviews, term roll procedures, and records maintenance to ensure timely and accurate reporting of student academic outcomes. Additional responsibilities include oversight of National Student Clearinghouse reporting, athletic eligibility certification, PeopleSoft security access to student records, student veteran benefits certification, and compliance-related reporting requirements.

Minimum Qualifications: Bachelor's degree in related field and five (5) years of professional related experience in academic administration or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills And Abilities: Experience utilizing Student Information Systems (SIS), preferably PeopleSoft Campus Solutions, Banner, or a comparable enterprise resource planning (ERP) system. Experience supporting academic records, curriculum management, residency determination, catalog administration, registration processes, or related Registrar functions. Knowledge of curriculum management, catalog administration, course scheduling, residency determination, academic records management, and end-of-term processing. Knowledge of student information systems, reporting tools, workflow management systems, and database applications utilized in higher education. Understanding of academic policies, degree requirements, enrollment management principles, and compliance reporting requirements. Knowledge of project management, process improvement, and change management methodologies. Strong analytical and problem-solving skills with the ability to identify issues, evaluate alternatives, and implement effective solutions. Excellent organizational and project management skills with the ability to manage multiple priorities and deadlines. Proficiency in the use of student information systems, enterprise software applications, and Microsoft Office products. Strong customer service and relationship management skills with a commitment to providing high-quality support to students, faculty, staff, and external stakeholders. Effective verbal and written communication skills, including the ability to present information clearly and professionally to all audiences. Ability to lead and support a collaborative, results-oriented team environment. Ability to evaluate existing processes and implement operational improvements that enhance efficiency, service, and data integrity. Ability to use technology effectively to support operations, reporting, decision-making, and student service initiatives. Ability to work independently and as a strategic partner to the University Registrar in advancing the goals and objectives of the Office of the Registrar.

Preferred Qualifications: Master's degree from an accredited institution in Higher Education Administration, Educational Leadership, Business Administration, or a related field. Six (6) years of progressively responsible experience in higher education administration, with substantial experience in a Registrar's Office environment. Demonstrated experience serving in a leadership or supervisory role, including staff development, performance management, project leadership, and operational oversight. Advanced knowledge and experience using student information systems, preferably PeopleSoft Campus Solutions, including security administration, academic records, enrollment services, curriculum management, and reporting functions. Experience implementing, administering, and utilizing CourseDog for curriculum management, catalog administration, academic scheduling, and related academic operations. Experience using EAB Navigate or similar student success and retention platforms. Experience serving as a School Certifying Official (SCO) or administering VA education benefits and student veteran certification processes. Experience overseeing or supporting academic standing processes, academic calendar development and publication, end-of-term processing, athletic eligibility certification, and compliance reporting. Experience with residency determination, curriculum and catalog management, course and room scheduling, student records administration, and enrollment services operations. Demonstrated experience utilizing data analysis and reporting tools to support decision-making, compliance monitoring, operational assessment, and strategic planning. Proven ability to lead process improvement initiatives, manage complex projects, and implement system enhancements that improve efficiency and service delivery. Experience collaborating with academic departments, enrollment management units, information technology teams, and institutional stakeholders to support institutional goals and student success initiatives.

Job Duties: Provide supervision and guidance with continuous improvement of operations related to core areas of responsibility. Handle, coordinate, and ensure continuity of specific operations, procedures, and policies, ensuring accuracy and compliance with all regulations related to areas of responsibility. Actively contribute to the Office of the Registrar efforts to promote productivity, collaboration, and coordination within and between all sections of the office. Support ongoing system implementation and database management. Functions as an escalation point for more complex issues, including handling complaints, exceptions, and appeals processing. Be attentive to operational efficiency and effectiveness for assigned areas of responsibility, including ensuring documentation of core processes, monitoring compliance and risk management, and monitoring ongoing effectiveness of specific functional operations to recommend and lead organizational and procedural changes, while providing documentation and training to the campus community. Process National Student Clearinghouse reporting, academic standing, academic calendar system updates and publication, PeopleSoft security access to student records for end users, manage Coursedog modules, end-of-term procedures, and athletic certifications. Supports and promotes operating practices and standards including project management plans, staff development programs, and staff recognition. Advises students, parents, faculty, and staff about office and university regulations. Ensure operations comply with federal, state, and institutional legislation. Oversee validation and correction of data. Assist in the development and maintenance of appropriate data standards and process data requests. Work closely with others, such as Information Technology, Strategic Analysis and Reporting, and others across the university on data and systems matters related to registration, scheduling, timetabling, grading, student records, transcripts, data integrity, and operational reporting. Safeguarding the integrity of student records data and work to ensure necessary quality assurance measures are identified, established, and maintained. Participate as a member of the Registrar's staff commencement exercises and other key university events. Serves the campus as the liaison for the Registrar's Office and on other campus committees as assigned. Ensures and facilitates procurement and payment for basic office resources and commencement expenditures. Assume authority of the Registrar in the Registrar's absence. Performing other duties and responsibilities as assigned. Serve as a secondary School Certifying Official (SCO) and co-lead compliance audits from Veteran Affairs. Residency Focus: Responsible for the interpretation and application of state residency regulations, oversight of residency classification processes, and adjudication of complex residency cases and appeals. Requires direct experience with Texas Residency laws and the Texas Administrative Code (TAC).

Physical Requirements: Communicating with others to exchange information.

Benefits: For information regarding our Benefits, click here.

EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.