Senior Government Contact Center Architect (Remote)
maximusMontpelier, VT
$198,000 - $297,000 per year
APPLYSenior Government Contact Center Architect (Remote)
maximusMontpelier, VTManager L7
$198,000 - $297,000 per year
Command and Control Center OfficersCustomer Service RepresentativesComputer Systems Engineers/Architects
Telemarketing Bureaus and Other Contact CentersComputer Systems Design ServicesOther General Government Support
APPLY NOWMaximus seeks a Senior Principal/Principal Contact Center Solution Architect to lead design and strategy of long-term contact center modernization for government customers. This remote role translates mission, user experience, operations, and security into scalable, integrated solutions across the opportunity lifecycle, from shaping through delivery.
Responsibilities include defining omnichannel service models, agent journeys, automated workflows, and secure architectures.
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Level
Manager L7
Salary
$198,000 - $297,000 per year
Location
Montpelier, VT
Occupation
Command and Control Center Officers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday