Assistant Tennis Professional (Full-Time), Mint Valley, Tennis Center

Position Title: Assistant Tennis Pro, Full-Time

Proven and progressive experience in leading and teaching tennis Proven experience working with juniors and adults of all abilities in a tennis club setting Demonstrated ability to effectively build relationships with staff and customers Work independently and collaboratively to accomplish responsibilities, goals and projects. Provide excellent customer service to both internal and external customers, partners, vendors Excellent written and oral communication skills. CPR and AED certified preferred. Proficient in use of Microsoft Office On-Court vs. Off Court needs 90% On-Court (40% Lessons + 60% Programs) 10% Off-Court (Such as, but not limited to; Tournaments, admin work, meetings, professional development). Assist in running tournaments as requested. May temporarily increase # of Admin hours per week and reduce on-court hours based on tournament needs. Tournaments may occur weekly or monthly depending on schedule. Assistant Tennis Pro will be expected to administer and manage tournament events regularly. Subject to change with business needs. Supervisory Responsibilities None. This position does not oversee staff or direct staff. Internal Relationships Works primarily and directly with Associate Director of Tennis - Facilities / Head Tennis Pro (program delivery, curricula, templates, quality assessment and support) and meets weekly for team meetings as scheduled with Tennis Pros, General Manager, and leadership team. Interfaces with Front Desk Staff and Registration Coordinators as needed. External Relationships Maintains high-quality customer service with Members, Non-Members, and Guests at USTA PNW Tennis Centers, particularly during on-court delivery and directly scheduling lessons. Represents the mission and organization at special events, conferences and training as needed. Travel demands Infrequent. Key Performance Indicators When reviewing this position during the year, the following will serve as performance indicators: Annual Reviews performed by Supervisor. Evidence of effective use of program curricula, templates and QA tools. Achievement of specific objectives for areas of responsibility. Evidence of high quality customer service. Evidence of performance of major duties. Evidence of performance as a productive team member. Evidence of effective internal and external relationships. Evidence of delivering the USTA PNW mission. Work Environment and Physical Requirements Operate standard office equipment, such as a computer (and its accessories), scanner, copy machine, printer, phone, or other home office equipment. The ability to squat and bend over regulary Occasionally move office products and supplies, up to 30 pounds. Talk, speak or hear. Use hands to finger, handle or feel; and reach with hands and arms. Carry out repetitive motions regularly such as typing and motions holding a tennis racquet, Respond to sounds and visual cues The USTA PNW will comply with the Americans with Disabilities Act, and all amendments thereto, as well as any similar state laws and regulations. The USTA PNW will not discriminate on the basis of disability.

18 days of Paid Time Off accrued annually and 12 Annual Paid holidays each calendar year Opportunity to opt for Employer-Paid Employee Health or Buy-Up plan, Dental and Vision insurance per current standards and plan rules. Employee contribution to payment for benefit plans is determined annually Life insurance, short-term and long-term disability, legal, identity theft protection, health advocacy, and AD&D coverage 401k eligibility per plan rules (up to 4% company match, after one year of employment) and/or ROTH 401k Employee and Career Development focus and assets provided to each employee Several discounted rates and products for employees including Nike, Adidas, Columbia Sportswear, etc Eligibility for discounted rate or free programming at all RecTennis locations and USTA PNW operated tennis facilities