Inside Sales Reps
jovi printingHouston, TX
Inside Sales Reps
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service RepresentativesSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Other Business Service Centers (including Copy Shops)Commercial PrintingSupport Activities for Printing
Job Description:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have a passion for customer service and sales, with the ability to effectively communicate with clients to ensure their needs are met. As a Sales Representative for our Printing Company, you will play a key role in driving sales growth by building and maintaining strong relationships with new and existing customers through in-person meetings and phone interactions.
Your Role:
Welcome walk-in customers with a friendly attitude and provide exceptional customer service.- Assist customers with their printing needs, recommend products, and explain available services.- Manage customer quotes, track pending orders, and proactively follow up to meet sales goals.- Develop and maintain relationships with clients to drive sales.- Work with designers and print operators to ensure artwork, specifications, and final products meet customer expectations.- Coordinate project timelines, resolve production issues, and keep customers updated on order status.- Review job specifications and artwork details with the production team before moving orders into production.- Achieve monthly sales targets and earn additional incentives based on performance.- Follow tasks through to completion without constant supervision.
What We're Looking For:
At least 1 year of experience in sales, customer service, retail, or a similar customer-facing role.- Excellent communication and interpersonal skills, with a friendly, professional, and customer-focused attitude.- Comfortable interacting with customers in person, over the phone, and through email.- Strong computer skills, including typing, data entry, and the ability to quickly learn new software and systems.- Excellent organizational skills, attention to detail, and the ability to multitask.- Ability to work under pressure while maintaining a high level of service.
Matching similar jobs
Level
Junior L3
Location
Houston, TX
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Other Business Service Centers (including Copy Shops)
Posted
today