Cafe General Manager

Cafe General Manager – New York CityWe are seeking a business-savvy, hospitality-driven General Manager to lead a respected cafe in New York City. This hands-on role offers the opportunity to work closely with a dedicated team, ensuring smooth daily operations while fostering an outstanding work-life balance in a daytime-focused concept. Cafe General Manager Benefits & Compensation Competitive salary range of $80,000–$85,000 (dependent on experience) with quarterly bonus potential Comprehensive healthcare coverage and paid parental leave 401(k) plan with company match Commuter benefits and paid vacation and holidays Monthly stipend for cell phone usage Robust Employee Assistance Program and Employee Resource Groups Complimentary coffee and shift meals Career development opportunities with a growing company Cafe General Manager Requirements & Qualifications Minimum 2 years of General Manager experience in a full-service restaurant Passion for hospitality and delivering exceptional guest service Proven track record of achieving key performance indicators Strong financial acumen with experience managing P&L, budgeting, and forecasting Coaching and mentoring skills to develop hourly team members Highly organized with excellent interpersonal and communication skills Ability to stand for extended periods and lift up to 40 lbsDOH Accreditation and/or ServSafe Certification Cafe General Manager Day-to-Day Responsibilities Oversee daily cafe operations to ensure smooth and efficient service Set a positive tone and inspire the team to deliver excellent guest experiences Build genuine connections with guests, fostering a welcoming atmosphere and regular clientele Enforce quality assurance standards and service steps with consistency Manage store profitability by meeting sales, cost of goods, and labor targets Support team development through regular feedback and performance reviews Lead by example in Health & Safety practices and ensure compliance Engage with the local community to reflect the company's values in the neighborhood This role is ideal for a passionate leader who thrives in a dynamic, guest-focused environment and is eager to make a meaningful impact.