New Business Development Associate / Operations Support

Employment Type: Full-Time

Work Location: On-SiteThis is a full-time, on-site position. The successful candidate is expected to work from the company's office in Somerset, New Jersey. The company anticipates relocating its office operations to South Plainfield, New Jersey, by the end of 2026, and the selected candidate will be expected to work from the South Plainfield location upon completion of the move. This role requires regular in-person collaboration with employees across sales, engineering, finance, customer service, operations, and management. While some travel may be required for customer visits, trade shows, training, and business development activities, this position is not considered remote or hybrid.

Position Summary: Ogura Industrial Corp is seeking a motivated, self-starting New Business Development Associate / Operations Support to support both existing customer accounts and new business growth initiatives. This position combines customer account management, business development, sales support, and marketing activities. The successful candidate will serve as a key contact for customers while identifying new opportunities, supporting sales growth strategies, conducting market research, and collaborating with cross-functional teams to drive business success. This role offers an excellent opportunity for an ambitious professional seeking exposure to technical sales, customer relationship management, marketing, and strategic business development within a global manufacturing organization.

Operations Support: Support assigned customer accounts. Respond promptly to customer inquiries regarding products, pricing, quotations, orders, deliveries, and technical requests. Maintain accurate customer records and account information. Monitor customer satisfaction and proactively address concerns. Coordinate with sales, engineering, logistics, customer service, finance, and management teams to ensure customer needs are met. Resolve issues related to product availability, quality, delivery, and billing. Track orders and customer requirements through successful completion. Assist with preparing reports, forecasts, documentation, and account-related communications. Identify opportunities to expand customer relationships and support additional business opportunities. New Business Development Associate Become familiar with the company's vision, mission, products, and strategic objectives. Conduct market research and identify prospective customers, industries, and market opportunities. Develop and cultivate relationships with new clients while maintaining existing customer relationships. Identify and pursue new business opportunities, strategic partnerships, and growth initiatives. Work closely with Regional Sales Managers and Territory Sales Representatives. Assist in developing sales strategies, customer retention programs, and market expansion initiatives. Analyze sales and market data to support business decisions and marketing efforts. Prepare and support sales presentations, proposals, business plans, reference materials, and customer communications. Support digital marketing and lead-generation initiatives.

Collaboration & Communication: Work collaboratively with employees across sales, engineering, finance, customer service, operations, and management. Participate in customer interactions through phone calls, email, web meetings, trade shows, and in-person visits. Manage multiple projects concurrently while meeting deadlines. Demonstrate professionalism, initiative, and strong interpersonal skills when interacting with customers, colleagues, and business partners. Work independently when required while remaining an effective team contributor.

Qualifications & Education Requirements: Bachelor's degree required. Engineering background preferred, but open to a mechanically oriented candidate or someone with a technical background or experience. Experience in marketing and technical sales is considered a strong advantage. Minimum of 3 years of relevant experience in business development, account management, technical sales, marketing, customer service, or a related field preferred. Experience within industrial, manufacturing, engineering, automation, motion control, or technical product environments is beneficial. Familiarity with CRM systems, ERP software, and business reporting tools preferred.

Preferred Skills: Excellent written and verbal communication skills. Strong interpersonal and relationship-building abilities. Tech-savvy and comfortable utilizing modern sales and communication tools. Strong organizational and project management skills. Analytical mindset with the ability to interpret data and identify trends. Friendly, professional, and customer-focused demeanor. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office Suite and relevant business software applications. Strong attention to detail and problem-solving skills.

Training & Career Development: Comprehensive product and industry training provided. Ongoing professional development and training opportunities available. Exposure to a broad range of industries and applications including:

• Robotics
• Electric vehicles
• Medical equipment
• Warehouse automation
• Motors and motion-control systems
• Pumps and compressors
• Hydrogen fuel cell technology
• Lawn and outdoor power equipment
• Agricultural machinery
• Off-highway vehicles
• Automotive automation
• Forestry equipment
• Electrification projects

Additional Information: Some travel can be expected. Opportunity for career advancement and upward mobility within a growing organization. Unique opportunity to gain experience across customer account management, technical sales, marketing, and business development functions. Ideal for candidates interested in developing a long-term career within industrial manufacturing and engineering-driven markets. Join Ogura Industrial Corp and contribute to the growth of a global leader in clutch, brake, and motion control technologies while building valuable experience in customer management, technical sales, and business development.