Lead HVAC Installer

Installer Position At HeroAt Hero, we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits package to take care of each one of our team members. An Installer at Hero is responsible for installing new residential heating and cooling equipment into residential homes. Candidates who will thrive in this role consistently exceed customer's expectations, develop apprentices, and ensure a world-class customer experience through craftsmanship, industry knowledge, and teamwork. They are also great at surpassing goals and are energized by growing with their team. Hero keeps our T.R.U.E. core values as a top priority. We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be. Core ValuesTeam Before Self Remarkably Great & Driven Ultimate Professionalism Excellent Communication Amazing Benefits Package 4% 401k Employer ContributionS.A. and F.S.A plans available Full access to Peak Health fitness and recovery center Employee discounts on services – at cost pricing available Uniforms provided ScheduleFull-time position; schedule to be discussed during the interview process, with flexibility based on business needs and candidate availability. Essential Job Duties Complete residential HVAC installations in a timely manner while maintaining meticulous craftsmanship The ability to perform physical activities, including bending, lifting (up to 50+ pounds), and other manual tasks. Execute a consistent customer walkthrough on calls in accordance with company process Onboard new apprentices and help them develop to become lead installers Handle customer concerns when on jobsites, and escalate to install manager when appropriate