LAB COURIER FT

Overview: Position Type Full Time

Description: Lab Courier Galen Medical Group offers several medical specialties throughout the Chattanooga region. We provide quality care and patient-friendly services to adults and children of all ages. Our mission is to elevate the health of our community through multiple medical specialties providing excellent care delivered with wisdom, compassion, integrity, and a commitment to technology, education, and scientific inquiry. Galen is CHATTANOOGA'S Doctor! The ideal candidate possesses excellent time management and organizational skills, ability work independently, and maintain a strong commitment to safety, confidentiality, and customer service. Previous courier experience is preferred. Shift Monday through Friday 10AM to 6PM

Summary/Objective: The Courier is responsible for the timely, courteous, and efficient transportation of laboratory specimens, mail, supplies, medications, and interoffice correspondence between Galen Medical Group locations, the Corporate Office, laboratories, and other designated sites. This position plays a critical role in supporting patient care by ensuring the secure and timely delivery of laboratory specimens, biologics, and medical supplies.

Essential Functions: Travel to designated pickup and delivery locations using a company vehicle while following established routes and schedules. Perform special deliveries and pickups as directed. Ensure that all pick-ups and deliveries are completed on schedule due to critical components of handling lab specimens and blood. Obtain required signatures upon medication delivery. Ensures biologics are delivered to the Corporate Lab in a timely and efficient manner daily. Maintain accurate mileage and vehicle usage logs. Monitor company vehicle conditions, including fuel level (replenish as needed), fluid checks, and take vehicle for routine maintenance and service as needed. Adhere to all applicable safety, transportation, and regulatory requirements regarding specimen handling and transportation. Maintain a safe driving record and operate company vehicles in compliance with all federal, state, and local traffic laws and Galen Medical Group policies and procedures.

Other Duties/Responsibilities: Make recommendations for any improvements in operation of the delivery system. Assist other personnel in the performance of their duties as assigned and as workload permits. Function as relief for other personnel in the office as appropriate and to facilitate co- workers' absence in the office. Demonstrate responsible and cost-effective use of company supplies, equipment, and resources. Maintain strictest confidentiality of all company records, including verbal and written records. Other duties as assigned by the Lab Director.

Knowledge/Skills/Abilities: Promote the mission, vision, and values of Galen Medical Group. Maintain confidentiality of all patients, medical, financial, and legal information. Report to work on time and as scheduled. Wear identification during work hours. Represent the organization in a positive & professional manner. Ability to handle difficult situations involving patients, physicians, or others in a professional manner. Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude. Comply with all organization policies and standards regarding ethical business practices. Participate in performance improvement and continuous quality improvement activities. Attend regular staff meetings and in-services as directed by your manager. Consistently demonstrate the value of team concept. Ability to manage multiple and simultaneous responsibilities. Complete assignments efficiently and in a timely manner. Understands and abides by OSHA, HIPAA & CLIA standards. Demonstrate a thorough understanding of and commitment to safe driving practices, complying with all federal, state, and local motor vehicle laws and regulations at all times while conducting company business. The above job description is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.

Preferred: Experience working as a medical or laboratory courier. Knowledge of healthcare, laboratory, or specimen transport procedures. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. As part of the Galen Medical Group, the applicant must be a team player and provide excellent customer service while assessing our patients needs efficiently. Perform all duties in compliance with Galen Medical policies, HIPAA, and OSHA standards. Galen Medical Group is a member of the TN Drug-Free Workplace and it is a requirement that we conduct a pre-employment drug screen, as part of the hiring process. Why should you apply?401(k) benefits. Education reimbursement. Holiday Pay. Great earned time-off policy. Company-paid Life Insurance & Long Term Disability.