PAC Engagement Specialist

Key responsibilities: Monitor engagement metrics for assigned clients and prioritize outreach efforts based on facility performance Conduct outbound calls and email campaigns to facilities, onboarding new users and providing training on Anna workflows Validate engagement data, maintain accurate facility records, and prepare reports for leadership and clients Required qualifications Three or more years of experience in provider relations, outreach, or care coordination within a healthcare setting Strong familiarity with post-acute care providers and their interactions with health plans Proven experience in cold outreach and building relationships with providers Proficiency in Microsoft Excel and Outlook Bachelor's degree required