District Manager 3

Job Description: SUMMARYThe District Manager 3 is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for managing and administrating general business operations for their branch. This position provides strategic leadership and the day-to-day management of a team of field service technicians, administrative staff, and lower-level supervisory staff (where applicable). Our District Managers ensure the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.ESSENTIAL DUTIES AND RESPONSIBILITIESDeveloping, maintaining, and managing a highly technical field service team Oversight of installations, preventative maintenance, equipment upgrades, and updates, sales support for new systems Establishing and growing customer relationships Strategy focused on meeting or exceeding financial metrics Meeting or exceeding customer satisfaction results Talent development Increasing employee retention and engagement levels Responsible for a $6.1-$10M budget, 2-3 cost centers, and 6-10 direct reports. Span of control is between 20-50 employees. Other responsibilities or special projects not specifically listed may also be assigned.COMPETENCIESACTION ORIENTED: Identify and seize new opportunities through strategic initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction improvements.CUSTOMER FOCUS: Cultivate external relationships with clients and vendors, manage peer and territory-level customer relationships strategically, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business.BUILD NETWORKS: Recommends and makes data-driven strategic trade-off decisions within the territory. Maintains awareness of market dynamics impacting the districts.DEVELOP TALENT: Attract and select diverse and high-caliber leadership talent. Prioritize the development of others through coaching, feedback, exposure, and strategic career moves.FINANCIAL ACUMEN: Manage the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities.STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be the point of contact for escalation concerns within the territory and be able to resolve complex issues strategically that impact current and future business needs.ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox.LEADERSHIP: Demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.)FINANCE & ACCOUNTING - Intermediate knowledge of financial drivers of a business (e.g. analysis of financial statements, setting and administering a budget, expense control, pay practices and laws, etc.)CUSTOMER SERVICE - Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers.MINIMUM QUALIFICATIONSThe requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Position/Location dependent.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this Job, the employee may: Lift up to 50 lbs. with or without assistance Climb up to 10 ft with an A-frame ladder Extensive walking 3-5 miles/day Extensive driving 5-6 hours/day Kneel, squat, bend, push/pull Move in different positions to accomplish tasks in various environments including tight and confined spaces Operate motor vehicles or heavy equipment Operate machinery and/or power tools

Must be willing to relocate_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.__As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.__All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._