Introduction ... Overview We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities:
Primarily responsible for the administration of Casino Marketing
Assist the Slot Marketing Manager in the operation of the Casino Marketing department
Exercise discretion and independent judgment within the Casino Host functions
Work independently on player development
Devote majority of time in the casino providing personalized service to the guests
Identify and develop personal relationships with new and first time guests
Communicate constantly with Casino Game operations and other Casino Marketing cast members
Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
Issue complementaries based on player ratings
Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
Promote casino marketing programs via telemarketing
Follow all safety rules
Adhere to departmental quality standards
Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
Work within the guidelines established by the company
Other duties as assigned
Requirements:
Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
Must be proficient in Microsoft applications (Excel, Access, Word)
Ability to communicate with internal and/or external guests
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
