ASSISTANT GENERAL MANAGER up to 110K + BonusUpscale Steakhouse | Las Vegas, NVFull-Time | In-PersonABOUT THE OPPORTUNITYAn upscale, high-volume steakhouse in Las Vegas is seeking a hands-on Assistant General Manager to uphold exceptional hospitality standards, drive excellence across front-of-house and back-of-house operations, and lead with integrity, humility, and ambition. This role supports the General Manager in ensuring that every shift reflects a commitment to consistency, guest satisfaction, and continuous improvement. EXPERIENCE PROFILERestaurant OperationsMinimum 5–8 years of experience in upscale or fine dining environments, including at least 2 years as an AGM or FOH ManagerDemonstrated success in high-volume, high-check-average settingsIn-depth knowledge of steakhouse-style service, timing, and guest expectationsCapable of managing teams of 80+, including servers, hosts, bussers, and bar staffConfident in executing wine service and tableside presentationsExperience working in both union and non-union settingsBusiness & Financial AcumenStrong background in P&L oversight, labor cost control, and inventory systems (Toast, Excel, Google Workspace) Assists GM with sales reporting, forecasting, and vendor partnershipsKnowledgeable in SNHD regulations and committed to maintaining A-grade inspectionsExperience in menu engineering and promotional strategy in collaboration with culinary leadershipAnalyzes guest feedback and service data to improve operationsGuest Relations & HospitalityEnsures every table receives thoughtful, timely service and meaningful engagementResponds to guest concerns with grace and urgency, reinforcing commitment to service recoveryBuilds rapport with regulars and VIPs, personalizing service to create lasting memoriesMaintains a consistent and present floor presence during peak hoursStaff Leadership & DevelopmentLeads hiring, training, coaching, and performance management of FOH staffConducts pre-shift meetings and leads ongoing educationEncourages open communication, accountability, and cross-department collaborationSkilled in conflict resolution, succession planning, and team developmentBar ManagementOversees bar operations including inventory control, compliance, staff scheduling, and product qualityPartners with bartenders to elevate service and ensure alignment with restaurant standardsMaintains financial oversight and enforces local laws and regulations related to alcohol serviceKEY TRAITS & COMPETENCIESRefined Hospitality — Polished, professional demeanor; anticipates guest needs and exceeds expectationsToughness — Thick-skinned, assertive, and thrives under pressure; confident managing demanding clienteleLeadership Presence — Commands respect without ego; leads with integrity, fairness, and empathyDetail-Oriented — Sharp focus on service flow, cleanliness, timing, and table touchpointsService-Driven — Believes hospitality is personal; encourages storytelling, engagement, and loyaltyAdaptable & Flexible — Can pivot quickly for last-minute VIPs, staff shortages, or changes in volumePHYSICAL REQUIREMENTSAbility to remain on feet for extended periods (8+ hours) and lift up to 50 lbsAbility to walk, bend, reach, and climb stairs as necessary
