Meow Wolf Retail Associate The Retail Associate's primary goal is to assist visitors and customers of Meow Wolf's gift shop while providing an excellent level of customer service. This job entails completing transactions via a point of sale system, handling cash and providing correct change from a cash register to guests as they make purchases. Meow Wolf's Retail Associate helps keep the gift shop clean, restocking items and organizing storage areas as needed. In this role, one may be asked to further support the Gift Shop department by completing special tasks that include data entry, compiling gift shop items for giveaways, and conducting inventory counts. It is crucial that the Retail Associate maintains an in-depth knowledge of the variety of merchandise items being sold at the Gift Shop.
Job Requirements:
A desire to work directly with and talk to the public.
A welcoming demeanor.19 years of age or older.
Ability to learn point of sale systems.
Ability to remember and communicate information.
Ability to follow and enforce safety rules.
A flexible schedule; ability to work days, evenings, and weekends.
Preferred Qualifications:- An interest in the arts.
- Prior experience with point of sale systems (retail sales).Prior work experience in a retail, museum, park, recreation facility, or other public space.
- Experience using Google drive documents and spreadsheets
- Ability to learn and use a variety of computer software including but not limited to; Vend POS, Dymo Label software
- Education / Experience
- High school diploma or equivalent
- At least one year of retail or customer service experience
Work Environment:- This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces.
- Physical Demands
- Moving in different positions to accomplish tasks in various environments including tight and confined spaces
- Remaining in a stationary position for prolonged periods
- Repeating motions that may include the wrists, hands and/or fingers
- Positioning or moving objects up to 40 pounds
Work Schedule:
This position has an effective start date on or after 08/31/2026, with the position ending no later than 90 days from start date.
This position is seasonal. We are looking for those who have evening, weekend and holiday availability.
Approx. 20 hours per week.
Travel: Travel is not required for this position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community. Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HDHP*Dental and Vision Insurance*HSA, HRA, and FSA options*401k Retirement Plan Company paid Life Insurance Policy and Disability Coverage(s)*Voluntary Critical Illness and Life Insurance Policies*Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop Merch and Cafes Admission to Meow Wolf attractions for employees and guests*Regular or Project Based Full-time positions
