Remote Contact Center Supervisor - Day Shift

lovelace health systemNew York, NYSenior L5

First-Line Supervisors of Personal Service Workers First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Production and Operating Workers

Telemarketing Bureaus and Other Contact Centers All Other Outpatient Care Centers Telephone Answering Services

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Lovelace Health System is seeking a remote day-shift, full-time Central Scheduling Contact Center Supervisor to lead the Contact Center operations and champion patient experience. The role emphasizes coaching schedulers, maintaining QA standards, and building strong teams in a fast-paced healthcare setting. The ideal candidate has 3+ years of customer service in a call center and strong communication and problem-solving skills.

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Level

Senior L5

Location

New York, NY

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

14 days ago

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