Key Account Manager Corporate End User Sales
Job Location: Berlin, Germany Workplace: Remote Job Function: Sales and Sales Support
Your mission:
You will implement the European sales strategy across assigned customers and markets to drive growth and maximize sales of Epson products. Develop and maintain end-customer relationships and gain a thorough understanding of the addressable market dynamics, opportunities, and potential within the assigned market to identify and develop new sales opportunities. This field-based role covers East Germany, supporting existing customers while developing new business opportunities. What will you do: Build and maintain a sales pipeline to achieve quarterly sales targets. Engage and influence end customers and partners early in the sales cycle to ensure Epson receives high visibility and priority, leverage the company's full product portfolio, and maximize conversion rates. Manage Corporate end user customers and their key contacts throughout the entire customer journey, from market exploration through to after-sales relationship management, building strong and transparent relationships. Establish stable and professional business relationships with end customers in target market segments, demonstrating comprehensive product and industry knowledge while aligning Epson's capabilities with customer needs and priorities. Identify and pursue cross-selling opportunities within assigned accounts and pass these opportunities to the relevant specialist teams for follow-up. Actively promote Epson's sustainability strategy and represent it in the market, positioning Epson as a socially responsible organization focused on maximizing customer satisfaction. Maintain and manage customer data within MSD and various reporting systems. Support potential bidders during tender processes within the assigned territory. Prepare any necessary bidder clarification questions and monitor responses. Create, update, and manage special pricing agreements for tenders within the assigned territory. Participate in nationwide trade fairs, exhibitions, and conferences, including all required pre- and post-event activities, both online and offline. Prospect and acquire key contacts within corporate end-customer organizations in the assigned territory. Present the full Epson product portfolio at a general level and provide guidance on product applications and use cases. Understand and document customer requirements to develop and communicate clear and compelling value propositions. Proactively collaborate with channel partners to identify, define, and pursue joint growth opportunities within the market. Lead the sales process by coordinating internal resources and expertise to support solution development, proposal creation, and overall project execution (e.g., Pre-Sales support). Ensure compliance with standard sales processes and effective use of sales tools to maintain a high-quality, visible pipeline and provide accurate, up-to-date forecasting. What we ask for: Sales experience within specialist distribution channels and IT reseller environments. Experience working with corporate end customers and procurement organizations. Degree in Business Administration (BWL) or a commercial/business qualification with relevant professional experience. Proven ability to proactively build and maintain both long-term and short-term relationships to drive business growth. Excellent communication skills. Strong analytical and problem-solving abilities. Experience using CRM and sales management tools. Good command of English. We are keen to hear from you even if you don't match all listed requirements, but you identify with our brand and passion for innovation.
What we offer:
Our heritage We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions. Our commitment to the environment We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.
Our people:
We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence. Our brand Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running. Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team. If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.
